Terms of service

Welcome to Betty and Brenda

By accessing or using our website, you agree to be bound by these Terms of Service. Please take a moment to read them carefully. They explain your rights and responsibilities when shopping with us, and ours to you. If you have any questions, please contact us at info@bettyandbrenda.com.

Betty and Brenda operates as the trading name of VERADINE LLC. These Terms of Service govern your access to and use of this website, referred to as the Site, which is owned and operated by VERADINE LLC, 30 N Gould St, Sheridan, WY 82801, United States. They cover all services and products available through our online platform.

Store Name: Betty and Brenda
Company Name: VERADINE LLC
Warehouse Address: Unit 22, Chetham Court, Calver Road, Warrington WA2 8RF, United Kingdom
Registered Address: 30 N Gould St, Sheridan, WY 82801, United States
Email: info@bettyandbrenda.com

Betty and Brenda makes this website available subject to your acceptance of these Terms of Service. When you visit our Site or use any services available on it, you are acknowledging and accepting these Terms of Service.

Browsing our website does not require you to create an account. You may check out as a guest or create an account if you prefer.

Your Statutory Rights

Nothing in these Terms of Service reduces or excludes your rights as a consumer under the law of England and Wales. In particular, your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 apply in full, and any provision below is read subject to those rights.

Customer Service Hours

Monday to Friday, 9:00 am to 6:00 pm (UK time) | Saturday and Sunday: Closed | We reply to enquiries within 24 hours.

Whether you have product enquiries or service related concerns, we are committed to ensuring you get the attention and assistance you deserve.

Throughout the Site, references to we, us and our refer to Betty and Brenda. Betty and Brenda provides this website, including all information, tools and services accessible from it, contingent upon your acceptance of all terms, conditions, policies and notices set out here.

Our e-commerce platform is hosted by Shopify Inc., which provides the online infrastructure that enables us to offer our products and services to you.

Article 1. Online Store Terms

By accepting these Terms of Service, you confirm that you are at least 18 years of age, or that you have reached the age of majority in your country of residence and have given us permission to allow any of your minor dependents to use this Site.

You may not use our products for any illegal or unauthorised purpose, or break any law in your jurisdiction while using the Service, including intellectual property law.

You are prohibited from transmitting any worms, viruses or any code with destructive capabilities.

Any breach or violation of these Terms may result in termination of your access to our Services.

Article 2. General Conditions

We may decline service to anyone where we have reasonable grounds to do so, including suspected fraud or abuse.

You acknowledge that your content, excluding payment card information, may be transmitted unencrypted and may involve transmissions across various networks. Payment card information is always encrypted during network transfer.

Without our express written permission, you may not reproduce, duplicate, copy, sell, resell or exploit any part of the Service.

The headings here are for ease of reading only and do not limit or affect these Terms.

Article 3. Accuracy, Completeness and Timeliness of Information

Our product images are illustrative, so colours may look different according to lighting and screens. That is not a manufacturing fault and falls under our Return and Refund Policy.

This Site's content is general information, and any historical information is not current and is provided only for reference.

Article 4. Modifications to the Service and Prices

Product prices may change without notice, but a price change never affects an order already placed.

We may modify or discontinue the Service, or any component of it, at any time without notice, save where such liability cannot be excluded by law.

Article 5. Products

Betty and Brenda offers a small collection of leather strappy sandals. Certain merchandise may be available exclusively online and in limited quantities, subject to return or exchange in accordance with our Return and Refund Policy.

Availability can change. If an item sells out after you order, we refund that item in full within 5 working days.

Article 6. Accuracy of Billing and Account Information

You agree to keep billing and delivery details accurate. We are not responsible for delays caused by an address you entered incorrectly.

Article 7. Optional Tools

Third-party tools such as Shop Pay are offered as-is. Their terms apply when you use them.

Article 8. Third-Party Links

We are not responsible for content or practices on sites we link to.

Article 9. User Comments, Feedback and Other Submissions

If you send us comments, you grant us permission to use them to improve the shop. Do not send unlawful or infringing material.

Article 10. Personal Information

How we treat your personal information is explained in our Privacy Policy.

Article 11. Errors, Inaccuracies and Omissions

If an obviously incorrect price appears on a product, we may cancel the order with a complete refund. You will hear from us before we do.

Article 12. Prohibited Uses

The shop must not be used for fraud, abuse, scraping that harms the service, or anything unlawful.

Article 13. Disclaimer of Warranties and Limitation of Liability

To the extent permitted by law, VERADINE LLC is not liable for delays caused by carriers, events outside our control, or loss that was not reasonably foreseeable. This does not affect liability we cannot legally exclude.

Article 14. Indemnification

If a claim arises from your misuse of the shop or a breach of these terms, you agree to indemnify us against it.

Article 15. Severability

If a court finds part of these terms unenforceable, the rest still applies.

Article 16. Termination

We may end access to the shop if you breach these terms. Orders already placed are still fulfilled or refunded under the Return and Refund Policy.

Article 17. Entire Agreement

These terms, together with the policies linked from this page, are the agreement between you and us.

Article 18. Governing Law

These terms are governed by the law of England and Wales. If you live in Scotland you may bring proceedings in either Scotland or England and Wales. If you live in Northern Ireland you may bring proceedings in either Northern Ireland or England and Wales.

Article 19. Changes to Terms of Service

We may change these terms from time to time. New orders follow the version posted on this page from the date it appears.

Article 20. Contact Information

For any question about these terms, email info@bettyandbrenda.com.

Store Name: Betty and Brenda
Company Name: VERADINE LLC
Warehouse Address: Unit 22, Chetham Court, Calver Road, Warrington WA2 8RF, United Kingdom
Registered Address: 30 N Gould St, Sheridan, WY 82801, United States
Email: info@bettyandbrenda.com